Effective Date: 2 September 2026
UHS CLEANING SERVICES LLC (“UHS Cleaning Services”, “UHS”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, WhatsApp services, or contacting us about our cleaning services.
1. Information We Collect
We may collect information that you voluntarily provide to us, including:
- Your name
- Phone number
- WhatsApp number
- Email address
- Property location
- Property type
- Cleaning requirements
- Information provided when requesting a quotation or booking a service
- Messages and communications sent to us through WhatsApp, our website, email, or other communication channels
We may also automatically receive limited technical information when you use our website, such as browser type, device information, IP address, and website usage information.
2. How We Use Your Information
We may use your information to:
- Respond to enquiries and WhatsApp messages
- Provide cleaning quotations
- Schedule and manage cleaning services
- Communicate with customers about bookings and services
- Provide customer support
- Improve our website and services
- Send service-related communications
- Protect our business and prevent fraud, abuse, or unauthorized activity
- Comply with applicable legal and regulatory requirements
3. WhatsApp Communications
If you contact UHS through WhatsApp, your information and messages may be processed through WhatsApp and Meta platforms in accordance with their applicable terms and privacy policies.
We use WhatsApp to communicate with customers, respond to enquiries, provide quotations, and manage service requests.
4. Sharing of Information
We do not sell or rent your personal information.
We may share information with service providers or technology providers when reasonably necessary to operate our website, communication systems, customer-service systems, or business operations.
We may also disclose information when required by applicable law, regulation, legal process, or governmental authority.
5. Data Security
We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no internet-based system or electronic transmission can be guaranteed to be completely secure.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and complying with legal obligations.
7. Your Privacy Rights
Depending on applicable law, you may have rights concerning your personal information, including requesting access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact us using the information provided below.
8. Third-Party Services
Our website and communication systems may use third-party services such as Meta, WhatsApp, Google, hosting providers, analytics services, and other technology providers.
These third parties may process information according to their own privacy policies and terms.
9. Children’s Privacy
Our services are intended for general customers and are not specifically directed toward children. We do not knowingly collect personal information from children for the purpose of providing our services.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on our website with a revised effective date.
11. Contact Us
UHS CLEANING SERVICES LLC
Dubai, United Arab Emirates
Phone / WhatsApp: +971 56 262 7139
Email: info@uhscleaningservices.com
Website: https://uhscleaningservices.com/
For privacy-related questions or requests, please contact us using the details above.